Responsible gambling

Muckleshoot Casino Resort is committed to providing a safe and enjoyable gaming experience for all our guests. We understand that problem gambling can have serious consequences, both financially and personally.

Self-Exclusion Program

If you feel that your gaming habits are becoming problematic, we encourage you to take advantage of our self-exclusion program. By signing up for this program, you will be restricted from accessing the casino floor, including slot machines, table games, poker room, and sportsbook. This restriction can range from 1 day to an indefinite period.

Time-Outs

If you need a break from gaming or want to take time out of your account, we offer time-out options ranging from 24 hours to 30 days. During this time, you will not be able to access the casino floor, and any transactions made on your behalf will be blocked.

Deposit Limits

You can set deposit limits for yourself to control how much money is available for gaming. This limit can be adjusted at any time by visiting the Rewards desk or contacting our customer support team.

Responsible Gaming Tools

Muckleshoot Casino Resort provides a range of tools and resources designed to help you maintain responsible gaming habits:

• Deposit Limits: Control your spending with customizable deposit limits.
• Time-Outs: Temporarily block access to the casino floor for up to 30 days.
• Self-Exclusion Program: Permanently restrict yourself from accessing the casino floor.

Problem Gambling Support

If you or someone you know is struggling with problem gambling, we encourage seeking help. Muckleshoot Casino Resort has partnerships with local organizations and resources that provide support and guidance for those affected by problem gaming:

• Washington State Problem Gambling Hotline
• National Council on Problem Gaming (NCPG)

Responsible Gaming Policy

At Muckleshoot Casino Resort, we are committed to providing a responsible gaming environment. Our policy outlines our efforts to prevent underage and compulsive gambling:

• Age Restrictions: Only individuals 21 years or older can access the casino floor.
• Verification Procedures: Strict verification processes ensure that all patrons meet age requirements.
• Employee Training: All employees undergo comprehensive training on recognizing signs of problem gaming.

Help is Just a Step Away

If you need assistance with responsible gaming tools, resources, or just want to discuss your concerns, please don't hesitate to reach out. Our team is here to provide support and guidance every step of the way.